Ready Set Go Nanny

Welcome to Ready Set Go Nanny ("we", "us", "our"). This document outlines how we collect and use your personal data, as well as the terms under which you use our website and services.

By using our website or engaging our services, you agree to this policy.

Ready Set Go Nanny is a UK-based nanny agency providing recruitment and placement services for families, individuals, and production companies.

We are the data controller responsible for your personal data.

• Name, email, phone number, address
• CVs, employment history, qualifications (candidates)
• Identification and right-to-work documents
• References and background check information
• Childcare requirements and preferences (clients)

• IP address
• Browser type
• Website usage data
• Cookies

We use your data to:

• Provide recruitment and placement services
• Match families, production companies, and nannies
• Communicate with you
• Carry out checks (e.g. references, safeguarding)
• Improve our services
• Comply with legal obligations

We process your data under:

• Contract – to provide our services
• Legal obligation – safeguarding and compliance checks
• Legitimate interests – matching candidates and clients
• Consent – marketing communications (where applicable)

We may share your data with:

• Families, candidates, and production companies
• Background check providers (e.g. DBS services)
• Professional advisers or authorities where required

All third parties are required to handle your data securely.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory requirements.

• Candidate data: typically up to 2 years after last contact
• Client data: for the duration of our relationship and a reasonable period thereafter
• Legal and compliance data: as required by law

As part of our safeguarding and compliance procedures, we may collect and review sensitive documents, including:

• Disclosure and Barring Service (DBS) certificates
• Passports and right-to-work documentation
• Proof of address and identification documents

We do not retain these documents longer than necessary.

• Where possible, documents are verified and not stored
• If copies are temporarily held, they are securely stored and deleted within a reasonable and legally compliant timeframe
• DBS information is handled in accordance with applicable safeguarding and data protection guidelines

We take appropriate steps to ensure that all sensitive data is handled securely and disposed of safely when no longer required.

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Complain to the UK data regulator

We take appropriate measures to protect your data from loss, misuse, or unauthorised access.

We use cookies to improve your browsing experience. You can control cookies through your browser settings.

Some service providers may store or process data outside the UK. We ensure appropriate safeguards are in place.

We provide:

• Nanny recruitment and placement
• Temporary and permanent childcare
• Emergency and short-term childcare
• On-set childcare for production companies

We act as an introductory agency only and are not the employer of any nanny.

• Provide accurate information
• Ensure safe working environments
• Comply with UK employment laws
• Disclose working conditions, hours, and risks

Where childcare is provided for productions:

• Work may take place on set or on location
• The production company is responsible for:
  
  • Health and safety
  • Risk assessments
  • Safeguarding children
  • Appropriate working conditions
• Required licences and insurance must be obtained by the client

We are not responsible for on-set conditions.

Candidates must:

• Provide accurate information
• Have the right to work in the UK
• Maintain professional conduct
• Comply with agreed employment terms

Due to the sensitive nature of work within the media, entertainment, and high-profile private client sectors, strict confidentiality is required.

• Any candidate wishing to undertake production, on-set, or industry-related work through Ready Set Go Nanny must sign a Non-Disclosure Agreement (NDA) with the agency
• Signing this NDA is a mandatory condition of being considered for, or undertaking, this type of work through our agency
• This requirement is in place to protect the privacy, safety, and confidentiality of our clients, including production companies, public figures, and private households

In addition:

• Candidates may also be required to sign separate NDAs directly with the client, including production companies, studios, talent, or private individuals
• These agreements may relate to:
  
  • Production details (scripts, locations, schedules)
  • Personal or private client information
  • Any confidential or non-public information encountered during assignments

Candidates must comply fully with:

• The agency NDA, and
• Any additional NDAs required by clients

Failure to comply will result in:

• Ineligibility for production or industry work
• Immediate termination of placement (if applicable)
• Removal from the agency
• Potential legal action

Ready Set Go Nanny expects the highest level of discretion and professionalism at all times.

• Fees are agreed in advance
• Payment terms will be confirmed in writing
• Fees are generally non-refundable once services are delivered

All payments must be made within the agreed timeframe, unless otherwise agreed in writing.

If payment is not received within 5 days of the due date:

• A late payment fee of 5% may be applied to the outstanding balance
• This fee will be added to the total amount owed and will be immediately payable

We reserve the right to:

• Suspend or withdraw services
• Withhold candidate details or future placements
• Take appropriate action to recover outstanding payments

until full payment, including any applicable fees, has been received.

• The employment contract is between the client and the nanny
• We are not responsible for:
  
  • Payroll, tax, or National Insurance
  • Contracts or disputes
• Clients must comply with employment law

We may offer a replacement within an agreed period if:

• Terms have been met
• Payment has been completed

This does not apply in cases of unsafe or unsuitable working conditions.

• We take reasonable steps to vet candidates but do not guarantee suitability
• We are not liable for:
  
  • Conduct of nannies
  • Client working conditions
  • Indirect or consequential loss

Liability is limited to fees paid, where permitted by law.

Clients must ensure appropriate insurance, including:

• Employer’s liability
• Public liability

All parties must keep shared information confidential and use it only for recruitment purposes.

You agree not to:

• Use the site unlawfully
• Attempt unauthorised access
• Copy or reuse content without permission

All content on this website belongs to Ready Set Go Nanny and may not be used without permission.

We may suspend or terminate services if:

• Terms are breached
• False information is provided
• Unsafe conditions are identified

We may update this document at any time. Continued use of our services indicates acceptance of changes.

This agreement is governed by the laws of England and Wales.

Ready Set Go Nanny
Email: admin@readysetgonanny.com
Phone: 07398546193
Location: London and Buckinghamshire 

Address: Available on request

Last updated: 12 April 2026